Booking policy
Last updated
This policy is demo content for the fictional Wren & Willow. Replace it with your own.
Booking
Book online, by phone or at the desk. You’ll get a confirmation by email and a reminder the day before.
Moving or cancelling
Free up to 24 hours before your visit. Later than that, or if you don’t come, we may ask for half the price of the booked service.
Patch tests
Every new color needs a patch test at least 48 hours before. Without one, we will offer you a cut or a blow-dry instead.
Running late
We’ll always do our best. If you are more than 15 minutes late we may need to shorten the service or move it.